Temu is committed to protecting your payment information. We follow PCI DSS standards, use strong encryption, and perform regular reviews of its system to protect your privacy.
1. Payment methods
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2. Security certification
Secure logistics
Package safety
Full refund for your damaged or lost package.
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Delivery guaranteed
Accurate and precise order tracking.
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Secure privacy
Protecting your privacy is important to us! Please be assured that your information will be kept secured and uncompromised. We do not sell your personal information for money and will only use your information in accordance with our privacy and cookie policy to provide and improve our services to you.
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Purchase protection
Shop confidently on Temu knowing that if something goes wrong, we’ve always got your back.
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Customer service
Our customer service team is always here if you need help.
FAQs
Live chat
Free shipping
Delivery: Mar 12 - 17 (87.9% ≤ 12 days)
Courier company: ,etc.
Fast delivery
$1.00 coupon code if delayed
Refund if package lost
Refund if items damaged
Refund if no delivery in 30 days
Free returns within 90 days
Not satisfied with your order? Send it back within 90 days after order was placed. The first return on each order is free (up to 5 times per month).
Price adjustment
We'll refund you any difference in price if this item is sold by this seller for a lower price in your country/region within 30 days of purchase.
Security & Privacy
We protect your privacy and keep your personal details safe and secure.
Safe payments: We do not share your personal details with any third parties without your consent.
Secure personal details: We protect your privacy and keep your personal details safe and secure.
We remain committed to decarbonization. By combining shipments, we have cut carbon emissions by 50%.
Safe Payment Options
Secure logistics
Secure privacy
Purchase protection
Customer service
Free shipping
,etc. 
Fast delivery
$1.00 coupon code if delayed
Free returns within 90 days
Price adjustment
Security & Privacy
oceanballs (store manager) –
Great product for a great prize! Fast shipping! My infant is enjoying them so much!